5 Zofunika Pambali Yofunika Kwambiri

T pakhomo la ofesi ya zamankhwala lingakhale malo otanganidwa kwambiri. Dipatimenti yoyang'anira antchito ndi ofunikira kuti ntchito yodalirika ikhale yabwino. Maofesi apamtundu kawirikawiri amapangidwa ndi othandizira odwala komanso / kapena othandizira azachipatala ndipo malinga ndi kukula kwa ofesi ya zachipatala munthu mmodzi akhoza kukhala onse awiri. Ntchito zachipatala pambali, debulo lapamwamba ndilo ntchito zisanu:

1. Ogonjera odwala
2. Kuyankha ndi kuyendetsa telefoni
3. Kukonzekera kusankhidwa
4. Kulankhulana kwapakatikati
5. Mauthenga akunja

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Moni odwala

Ogonjera sizomwe mumanena, komanso momwe mumagwirira ntchito ndi odwala. Dipatimenti ya kutsogolo imayambitsa odwala kulandiridwa.

Debulo lakumaso ndilo lingaliro loyamba limene wodwala amalandira pamene akuitanira kapena kuyendera kuchipatala. Ndikofunika kuti dubulo loperekera limapereka msonkhano wapadera kwa makasitomala komanso kukhala chithunzi chabwino cha mankhwala.

Nawa njira zina zochitira moni odwala:

• Kumayankha foniyo pokhalabe mwaulemu, mosasinthasintha pogwiritsira ntchito mayendedwe oyenera a telefoni
• Amaonetsetsa kuti malo opemphereramo amakhala oyera komanso okonzedwa
• Kulembetsa odwala atsopano ndikusintha miyoyo ya anthu omwe ali ndi matendawa mwa kusonkhanitsa uthenga wodwala wodwala wokhudzana ndi wodwalayo kuphatikizapo chidziwitso chaumwini ndi chachuma
• Zimathandizira kuthamanga kwachidziwitso podziwitsa amene amapereka odwala, podziwa kuchedwa, komanso kuyankhula ndi odwala komanso ogwira ntchito zachipatala
• Amayankha odwala, oyembekezera, komanso maulendo awo mwachidwi

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Amasamalira Telefoni

Poyankha foni mwachifundo ndi mosasinthasintha ndi gawo la odwala moni, si ntchito yokhayo yopezeka pa telefoni. Dipatimenti yoyenera ili ndi udindo wolandira maitanidwe onse omwe akubwera komanso kuyitana mafoni omwe akufunikira.

• Kuitana koyandikira: Kuitana koyandikira kumakhala ndi maulendo odwala, telemarketers, reps mankhwala, madokotala ena, ndi zina. Desi loyang'ana kutsogolo liyenera kugwiritsa ntchito luso loyenera la telefoni poyendetsa telefoni pogwiritsira ntchito luso loyankhulana: kukhala womvetsera mwakhama, kukhala ndi mafoni abwino, kuwonetsera mafoni, kugwiritsa ntchito luntha, kufunsa mafunso, ndi kusunga chinsinsi.
• Kuitana koyendayenda: Nthawi zina desi loyang'ana kutsogolo liyenera kuyitana mafoni kuti akambirane kusankhidwa kwa wodwala, kupanga maimidwe apadera kapena kutumiza, kapena kukonza zinthu. Monga nthumwi ya ofesi ya zamankhwala, ndikofunikira kwambiri kugwiritsa ntchito luso loyenera la telefoni.

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Kukonza Kusankhidwa

Kupanga ndondomeko yofunikira ndi kofunikira kwa odziwa bwino odwala komanso kutaya mthupi. Maofesi ambiri azachipatala amagwiritsa ntchito mapulogalamu omwe amapanga ndondomeko yosavuta komanso yosavuta. Komabe, desiki lakumaso liyenera kukwaniritsa kufutukula kapena zowonetseratu ndikukhala ogwira ntchito poyankhulana ndi kusintha kwa ndondomeko kwa odwala komanso madokotala.

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Kuyankhulana kwazitali

Dipatimenti ya kutsogolo kwa ofesi ya zamankhwala ili ngati chida cholankhulana. Kulankhulana kwapakati pafupipafupi kumadutsa kutsogolo makamaka pamene zimakhudza ntchito iliyonse yothandizira odwala.

Kulankhulana bwino momveka bwino komanso mwachidule ndikofunikira. Kaya zili mu memo, kulankhulana kolembedwa, kupyolera mu imelo ya maofesi, mkati mwa chiyanjano chimodzi, kapena mu gulu, ndikofunika kumamatira ku mutu womwe uli pafupi ndikusokoneza mfundo.

Maluso ena ofunikira oyenera kuyankhulana ndi awa:

• Malangizo a telefoni
• Thandizo lamakasitomala
• Mapulogalamu oyambirira ndi apamwamba
• Kusamalira nthawi
• Maluso a bungwe

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Kulankhulana Kwakunja

Kulankhulana kwapadera kumaphatikizapo kukambirana ndi ogulitsa, madokotala ena, makampani a inshuwalansi, ndi malonda ena. Izi zingafunike kupanga mafoni osatumizira, kulemba makalata a akatswiri, faxing ndi makalata.

Kudziwa kachitidwe ka ofesi kawirikawiri komwe kumapezeka kuchokera ku digiti kapena digiti ya Associates mu pulogalamu yamalonda kuphatikizapo njira za kayendetsedwe ka ndondomeko, kayendetsedwe ka malingaliro, kukonzekera malemba odwala, ndi luso lapakompyuta. Maluso othandizira akuluakulu othandizira maofesi komanso kukwanitsa kugwiritsa ntchito zipangizo zam'ofesi ndizofunika kuti apite ku ofesi yapamwamba.