Zokambirana za Silverado Zowonjezereka Mogwirizana Zonsezi ndi Zowonjezera
Nkhani yamtendere imakhala yaikulu muzipatala, nyumba za anthu okalamba ndikuthandizira malo okhala. Phokoso limapangitsa kuti munthu asagone ndi zovuta zina. Chomwe chinayamba monga Silverado Senior Living chilakolako chofuna kupereka moyo wapamwamba kwambiri ndi kusunga malo okhala ngati aakazi, kunayambitsa kufufuza kupeza njira yabwino yopezera aamwino, kuchoka pamtundu wapamwamba, ma radio akuluakulu, ndi achikunja amodzi.
Izi zachititsa kuti pakhale mgwirizano pakati pa Mapulogalamu, IT ndi Nursing ogwira ntchito ndi ogulitsa kuti azigwirizanitsa dongosolo lomwe lingakumane ndi mavuto omwe alipo ndi omwe akukumana nawo. Izi zikuphatikizapo kuyang'ana zolephera za machitidwe omwe ali pamsika lero ndi kukhazikitsa dongosolo lomwe likukwaniritsa zofunika zonse. Chimene chinapangidwa sichigulitsidwa pa msika monga dongosolo lathunthu, koma chigawo chirichonse chingagulidwe mosiyana.
Zopangira za ERCTA System
Chomwe chinatchedwa "Kupititsa patsogolo Chisamaliro Chokhalapo Pogwiritsa Ntchito Mapulogalamu a Zipangizo Zamakono" (ERCTA) ndizo zonse zomwe zimaphatikizapo kuitana kwa namwino mmodzi, kulankhulana ndi chitetezo. Njirayi imalola anamwino ndi osamalira kuti azikhala ndi chipangizo chimodzi, foni yam'manja yopanda waya. Ndi anamwino omwe amapanga zipangizo ndi osamalira okha ali ndi mphamvu zowonongeka, olankhulana pakati pa antchito, madokotala ndi mabanja ndipo amatha kuyang'anitsitsa kutuluka konse, mawindo ndi kuchepetsedwa egress zitseko.
Mchitidwe wa (ERCTA) uli ndi zigawo zikuluzikulu zinayi.
- Manesi osayendetsa mafoni, omwe amalandira mauthenga ochokera kumalo osungirako zipinda, amayendetsa magalimoto othandizira, mawindo ndi makina opititsa pakhomo, amachedwa kuchepetsa chitseko chachitsulo ndipo deta imasonkhanitsidwa ndikusungidwa pakompyuta yovuta.
- A centralware omwe amatenga mauthenga ochokera kwa a nurse oitanira mauthenga ndikuwusuntha kupyolera mu mawindo a Voice Over IP.
- Pulogalamu ya Pulogalamu ya Pulogalamu ya IP pompano atumize namwino kuyitanira uthenga ku mafoni osayendetsa mafoni ngati mauthenga.
- Mafoni osayendetsedwa opanda waya amanyamulidwa ndi ogwira ntchito onse, kupanga nthawi yowonongeka yokhazikika kwa mphindi zochepa chabe.
Kugwira chipangizo chimodzi kumapereka aamwino ndi osamalidwa ufulu wochuluka ndipo zimapangitsa kuti zikhale zosavuta kusamalira anthu okhalamo, m'malo molimbana ndi ma radio ovuta kwambiri ndi zipangizo zina m'chiuno.
Pamene wokhalapo akuyambitsa batani, omverawo adzalandira mauthenga pa foni yawo yowonetsera powachenjeza kuti wokhalamo akusowa thandizo. Wosamalira aliyense angavomereze malembawo kuti athandizidwe mwa kukankhira batani lovomerezeka pa foni yawo yonyamulira, posonyeza kuti akugwira ntchitoyo kuti awathandize. Kuvomerezedwa ndi wothandizira, kuti iyeyo kapena akugwira ntchitoyo akupita kwa ena onse ogwira ntchito osamalira othandizira, ndikuwalola kuti apitirize kusamalira wokhala nawo. Izi zimalepheretsa anthu ambiri kusamalira kuitana komweko ndipo izi zimapangitsa kuti anthu onse adzikhala osamala.
Pamene wosamalira akusowa thandizo ndi wokhalamo, pogwiritsa ntchito foni yake, akhoza kuitana wina wothandizira kumene akuchokera.
Osasowa kuchoka kwa wokhalamo ndikuyenderera kumalo otsetsereka kapena kupempha chithandizo, kupeza chitsimikizo cha kukhala wokhalamo.
Kugwiritsira ntchito mafoni osungira, kumathandiza anamwino ndi osamalira kuti azikambirana payekha ndi nkhani yokhalamo kapena yovuta. Mosiyana ndi zokambirana za wailesi zazikulu zomwe zimamvekedwa ndi aliyense, kuonetsetsa kuti palibe aliyense amene akukhalapo.
Namwino amaitana ndipo pakati pake onse amajambula chochitika chilichonse m'mabwalo awo ovuta, kotero pali magulu awiri a zochitika zomwe zimagwiritsidwa ntchito poyeza nthawi yobvomerezeka, nthawi yotsatila komanso nthawi yomwe imatulutsa kuchotsa foni. Komanso kuti muwone zotsatira, zotsatira, kudzipatula ndi kukonza mavuto.
Deta ikhoza kubwezeretsedwa, kuyang'ana ndi kusindikizidwa. Chifukwa cha nthawi yowonongeka, zotsatira zimasonyeza kuchepa kwakukulu kwa mathithi ndipo zachepa kwambiri. ndipo zachepa kwambiri.
Zotsatira
Zapangitsa kuti anthu azisamalidwe athu azikhala osamala kwambiri. Ikhazikitsa malamulo atsopano pazokhalitsa ndi kusamalira. Kukambirana ndi osowa chithandizo kumasonyeza kuti chizindikiritso cha dongosololi chachepetsa kuchepetsa nkhawa zawo poyesa kuyankha onse opempha thandizo. Podziwa kuti wothandizira wina avomereza kuyitana ndipo safunikira kuwayankha, amawapatsa kumverera kokondweretsa podziwa kuti angapereke chisamaliro chofunikira chochepa kwa wokhala nawo. Kulumikizana ndi wina ndi mzake ndikupempha thandizo kwa wokhalamo kwathandizanso kuchepetsa nkhawa zawo komanso kusungira osamalira ambiri poyesera kukweza wokhala pawokha ndikukumana ndi kuvulaza kwakukulu. Oyendetsa kayendetsedwe kawindo, mawindo ndi zowonongeka ndi kuchepetsa ogress transmitters ateteza anthu ambiri kuti asamadzipweteke ndi kudzivulaza okha.
Kupyolera mu zotsatira zomwe zapezeka mu njira yowonjezerayi, Silverado Senior Living akhoza kupindulitsa pulogalamu yabwinoyi mu chiwerengero chowonjezereka cha midzi yawo yatsopano ndikupitiriza kufika kwa anthu omwe akukhala mosamala, chitetezo komanso kukhutira limodzi mu phukusi limodzi lophatikizidwa.